TERMS AND CONDITIONS

TERMS AND CONDITIONS

Acceptance

When you make a purchase from this website, you are indicating that you agree to be bound by our terms and conditions (your statutory rights are not affected) so please read them carefully and print a copy for your records. We may at anytime revise these terms and conditions without notice. It is up to you to ensure you regularly review and reprint them for your records as necessary.

Your account

Please ensure that any information you give us is complete and correct, and update us as soon as possible if any of them change, or if you wish to be removed from our database. The details you provide us with must be the details held on record with your credit card company if that is how you choose to pay, as failure to do so may lead to delays in processing your order.

When using this website, you are responsible for ensuring that all account details and passwords are kept confidential, and you accept responsibility for all activity occurring within your account. If you believe that any of this information has been made known to someone else, or is being misused, please contact us immediately by going to the contact page.

We reserve the right to edit or remove content, refuse access to this website or cancel an order at our discretion. If we cancel an order, we will notify you immediately and you will not incur any costs.

Pricing and availability

The total price of your goods will be stipulated at the time you place your order or at the end when your order has been confirmed. All prices are in pounds sterling including the relevant taxes for the UK where applicable.

We have the right to make alterations to the prices in the following circumstances:

On extremely rare occasions, the cost of the product may have increased but not updated on the website, taxes may have not been included in the price, or they may have changed. We will inform you immediately and before dispatch if this is the case to ensure you still wish to purchase, but at the revised cost

We reserve the right to refuse or cancel an order for goods if it has been listed at the incorrect price due to a typographical error, or the price from our suppliers, tax or duty office was incorrect when our price was published. If you have already been charged we will immediately refund you the total amount you have paid (including any delivery charges).

All products and services offered for sale on this website are subject to availability and may be withdrawn at any time. If goods cannot be supplied for any reason we will contact you and you will not be charged for the items ordered. If payment has already been taken, you will be refunded the full cost immediately.

We cannot be held responsible for consequential loss resulting in any failure to supply the goods.

Card Security

Our site uses the most secure method of payment possible- HSBC secure payment system to process transactions and we use SSL encryption. Your card details are never held in clear text on any website and are only decrypted on the HSBC secure server.

Disclaimer

We cannot accept any responsibility for loss, disruption or damage to your data or your computer system which may occur during or because of the use of this website.

Refund & Returns Policy

We will give a full refund against any product found to be sub-standard, provided it is returned prior to it's use by date.

This does not affect your statutory rights.

Coupon Codes

All coupon codes are for one use only by each customer and cannot be used in conjunction with any other coupon.

All/Any refers to Click and Collect, Local Delivery and National Delivery orders.