We would like to inform all of our customers of the current situation with our store in Tunbridge Wells.
We have been unable to find a suitable manager to run the store for a number of months now so unfortunately, we have had to close the store for the next couple of months.
The Directors feel that customers would not have been looked after as we would expect, particularly over the coming festive period, and would also appreciate that the Company has a duty of care towards their staff and therefore must ensure that there is an appropriately qualified person who is responsible for the shop in order to safeguard our staff and customers.
We hope to be open again in the new year with a new and improved store and we look forward to serving the people of Tunbridge Wells once again. In the meanwhile, your nearest store is located in the Mall shopping centre in Maidstone however we have other stores across Kent for you to visit as well as our home delivery service available from this website.
If you haven’t used our online service before why not give it a try, it’s easy to use and we can arrange for a home delivery on a day of your choice or you can collect from one of our stores.
For those customers who usually shop at Tunbridge Wells and have one of our Savers cards, we want to ensure that you are able to use your savings and there are a number of options available to you:
1. Visit Another Store
You can visit another one of stores throughout Kent and use your Savers card on your purchases in store.
2. Order Online For Home Delivery
You can place an order online for home delivery and we will deduct that amount that is registered on your Savers card against your order. To do this you will need to speak to our web sales customer service department on 01795 422318.
3. Order Online For Pick Up From Another Store
You can place an order an order online for pick up from one of our stores and we will deduct that amount that is registered on your Savers card against your order. To do this you will need to speak to our web sales customer service department on 01795 422318.
We would like to thank all of our customers for their continued support and we look forward to being open again in Tunbridge Wells in 2020.